Job Vacancies

OPERATIONS OFFICER

Housing Finance (HF), Kenya’s Premier mortgage company with country wide operations has exciting opportunities for talented, dynamic, self-driven and results oriented individuals who are committed to performance excellence.

Reporting to the Team Leader - Processing, the Operation Officer’s main role will be to process data generated from various business functions accurately and promptly to meet customer and business needs.

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RELATIONSHIP OFFICER

Reporting to the Relationship Manager – Retail Sales, the Relationship Officer’s main role will be to bring in new customers by direct selling so as to grow the mortgage book with quality loans while at the same time attracting deposits.

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QUERY RESOLUTION OFFICERS (2 POSITIONS)

Reporting to the Team Leader - Query Resolution, the main purpose for this role will be to offer second level customer support in resolving queries and complaints, and delivery of excellent turnaround time to enhance customer satisfaction and retention.

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